{"id":9971,"date":"2024-11-01T05:50:02","date_gmt":"2024-11-01T12:50:02","guid":{"rendered":"https:\/\/covers4car.wpenginepowered.com\/?page_id=9971"},"modified":"2026-03-28T04:42:04","modified_gmt":"2026-03-28T11:42:04","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/covers4car.com\/fr\/refund-and-returns-policy\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<h3 class=\"wp-block-heading\" id=\"h-refund-and-returns-policy\"><strong>Politique de remboursement et de retour <\/strong><strong><\/strong><\/h3>\n\n\n\n<p><strong>La satisfaction de nos clients est notre priorit\u00e9 absolue. Chez Covers4Car (une marque appartenant \u00e0 Gotouchup Inc. et exploit\u00e9e par cette derni\u00e8re), nous garantissons la qualit\u00e9 de nos produits et restons \u00e0 votre disposition pour r\u00e9soudre tout probl\u00e8me.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Fen\u00eatre de retour<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>Nous proposons un <strong>politique de retour de 30 jours<\/strong>, Vous disposez donc de 30 jours apr\u00e8s r\u00e9ception de votre article pour demander un retour. Cela vous laisse suffisamment de temps pour v\u00e9rifier que vos housses de si\u00e8ge correspondent \u00e0 vos attentes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Admissibilit\u00e9 aux retours<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>Pour \u00eatre admissible \u00e0 un retour, votre article doit \u00eatre\u00a0:<\/p>\n\n\n\n<p>Dans le m\u00eame \u00e9tat que celui dans lequel vous l&#039;avez re\u00e7u (non port\u00e9 ou non utilis\u00e9).<\/p>\n\n\n\n<p>Avec toutes ses \u00e9tiquettes d&#039;origine et dans son emballage d&#039;origine.<\/p>\n\n\n\n<p>Accompagn\u00e9 du re\u00e7u ou d&#039;une preuve d&#039;achat.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Articles endommag\u00e9s ou d\u00e9fectueux<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>Si votre article arrive endommag\u00e9, d\u00e9fectueux ou si vous recevez le mauvais article, veuillez nous contacter \u00e0 l&#039;adresse suivante : <strong>support@covers4car.com<\/strong>&nbsp;dans <strong>3 jours<\/strong>&nbsp;D\u00e8s r\u00e9ception, nous proc\u00e9derons rapidement \u00e0 un remplacement ou \u00e0 un remboursement int\u00e9gral.<\/p>\n\n\n\n<p><strong>Note:<\/strong>&nbsp;Pour les probl\u00e8mes de qualit\u00e9 av\u00e9r\u00e9s ou les marchandises endommag\u00e9es, <strong>Covers4Car fournira une \u00e9tiquette de retour pr\u00e9pay\u00e9e.<\/strong>, et les frais de retour ne seront pas factur\u00e9s au client.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Frais de retour<\/strong><strong><\/strong><\/h4>\n\n\n\n<p><strong>D\u00e9faut de fabrication\/Article incorrect\u00a0:<\/strong>&nbsp;Sans frais pour le client. Nous fournissons l&#039;\u00e9tiquette de retour.<\/p>\n\n\n\n<p><strong>Responsabilit\u00e9 du client (ex.\u00a0: commande d\u2019une couleur\/taille incorrecte)\u00a0:<\/strong>&nbsp;Pour les retours dus \u00e0 une pr\u00e9f\u00e9rence du client, les frais de retour sont \u00e0 la charge de ce dernier.<\/p>\n\n\n\n<p><strong>Frais de r\u00e9approvisionnement\u00a0:<\/strong>&nbsp;Nous ne facturons aucun frais de r\u00e9approvisionnement ($0).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. Politique d&#039;annulation<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>Les commandes peuvent \u00eatre annul\u00e9es ou modifi\u00e9es dans un d\u00e9lai imparti. <strong>24 heures<\/strong>&nbsp;Une fois la production ou l&#039;exp\u00e9dition d&#039;une commande lanc\u00e9e, l&#039;annulation n&#039;est plus possible. Veuillez nous contacter. <strong>support@covers4car.com<\/strong>&nbsp;imm\u00e9diatement pour tout changement.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>6. Proc\u00e9dure de remboursement<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>Une fois que nous aurons re\u00e7u et inspect\u00e9 votre retour, nous proc\u00e9derons au remboursement selon votre mode de paiement initial\u00a0:<\/p>\n\n\n\n<p><strong>D\u00e9lai de traitement\u00a0:<\/strong>&nbsp;Cela prend g\u00e9n\u00e9ralement du temps <strong>7 jours ouvrables<\/strong>&nbsp;pour que nous puissions proc\u00e9der au remboursement une fois re\u00e7u.<\/p>\n\n\n\n<p><strong>Mode de paiement:<\/strong>&nbsp;Les remboursements seront effectu\u00e9s strictement selon le mode de paiement initial (PayPal \u00e0 PayPal, carte de cr\u00e9dit \u00e0 carte de cr\u00e9dit).<\/p>\n\n\n\n<p><strong>Confirmation:<\/strong>&nbsp;Vous recevrez un courriel de confirmation automatique une fois le remboursement effectu\u00e9.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>7. Adresse de retour<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>Pour effectuer un retour, veuillez d&#039;abord nous contacter par courriel. Nous vous communiquerons l&#039;adresse de retour (autoris\u00e9e par Gotouchup Inc) une fois votre demande confirm\u00e9e. <strong>Les articles renvoy\u00e9s sans autorisation pr\u00e9alable ne seront pas accept\u00e9s.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>8. Informations de contact<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>Si vous avez des questions ou si vous n&#039;avez pas re\u00e7u votre remboursement apr\u00e8s le d\u00e9lai indiqu\u00e9, veuillez contacter notre assistance officielle\u00a0:<\/p>\n\n\n\n<p><strong>Nom de l&#039;entreprise:<\/strong>&nbsp;Gotouchup Inc<\/p>\n\n\n\n<p><strong>E-mail:<\/strong>&nbsp;support@covers4car.com<\/p>\n\n\n\n<p><strong>T\u00e9l\u00e9phone:<\/strong>&nbsp;+1 (619) 534-4662<\/p>\n\n\n\n<p><strong>Adresse enregistr\u00e9e :<\/strong>&nbsp;3422 Old Capitol Trl, Ste 4001, Wilmington, DE 19808, \u00c9tats-Unis<\/p>\n\n\n\n<p><strong>Heures d&#039;ouverture :<\/strong>&nbsp;Du lundi au samedi, de 10h \u00e0 20h (PST)<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement et de retour La satisfaction de nos clients est notre priorit\u00e9 absolue. Chez Covers4Car (une marque d\u00e9tenue et exploit\u00e9e par Gotouchup Inc),<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9971","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - Covers4Car<\/title>\n<meta name=\"description\" content=\"Refund and Returns Policy Refund and Returns Policy Customer satisfaction is our top priority. 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